TERMS AND CONDITIONS

These terms and conditions apply to online bookings you make with a consultant (instore, over the phone or via email) and through our website. These Terms govern our relationship with you. Once we accept a booking from you on behalf of a supplier, you will also have a separate contract with the supplier, which will be governed by other terms. It is your responsibility to make yourself aware of those other terms.

• CHILD POLICY

  • Child Below 5 yrs. complimentary • Child 5 -10 yrs. without extra bed will be treated as Child no Bed. And a nominal cost will be charged as per booking. • Child above 10 years with an extra bed sharing room will be considered as 1 Guest.

• ABOUT ROOM

  • For 2 Guests travelling together we provide 1 room on double occupancy. • For 3 Guests travelling together we provide 1 room on triple occupancy with an extra mattress/bed. • For 4 Guests travelling together we provide 2 rooms on double occupancy. • For 5 Guests travelling together we provide 1 room on double and 1 on triple occupancy with an extra mattress. • For 6 Guests travelling together we provide 3 rooms on double occupancy. AND SO ON

• ABOUT CAR

  • In exclusive package for 1 to 3 Guests travelling together we provide Indica/Wagon/ swift desire
  • In standard package for 4 to 6 Guests travelling together we provide Scorpio/Xylo/Innova
  • In fixed date departure packages for 7 to 10 Guests travelling together we provide Winger/Tempo traveler.
  

• Payment Policy:

  • Every booking confirmation to be Intimated through Mail and accompanied with Company Service Voucher Copy Issued to the Guest.
  • 50% advance payment (100% for super peak time) is required to get the booking confirmation.
  • 100% Payment to be made 10 days before the check in date.
  • Valid Booking cum Money Receipt and Original Identity Proof of all guest have to be shown at the time of check-in
  • Payments can be remitted through any of the following mode and is subject to realization.
  • Bank Transfers/ NEFT in the name of TOURIST HUB INDIA.
  

• Cancellation Policy:

  • Cancellation Charges: Less than 10 days 100% of the booking amount.
  • 10 days and above but less than 20 days 50% of the booking amount.
  • 20 days and above but less than 30 days 40% of the booking amount.
  • 30 days and above 20% of the booking amount.
  • In case of cancellation amount will be refunded within 7 working days automatically in the account from which payment was made. If refund is not received within 7 working days, applicant may submit, an application (email) for refund as admissible stating Name of booking person, Bank name, Branch name, Account No. and IFSC Code.
  • 100% cancellation Charge once Booking is made for Super Peak Season.
  • During the Durga Puja and 21st December to 26th January is the super peak season.